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If you purchase a Hozelock Cyprio Filter and Hozelock Cyprio UVC, provided the installation and the operating instructions are properly followed and provided the package is the correct size according to the Filter Equipment Selection Chart,

WE GUARANTEE YOU CLEARWATER OR YOUR MONEY BACK.


This guarantee is valid for 12 months after purchase, conditional upon the UK Helpline facilities first being properly consulted in good time for remedial action to be taken. Any refund is limited to the original purchase price of the filter and UVC only. A refund can be authorised only by Hozelock Cyprio, is subject to the return of the products undamaged, and is made only at the place of original purchase.

Sizing a pond and the system required
Achieving clear water and qualifying for the Clearwater Guarantee depend on having the right size equipment.
The products you need are dependent on :
• The size of your pond
• The temperature of the water - warmer water encourages algae to grow, increases pollutants and reduces oxygen
• The number of fish - they are major polluters
• Pond Depth - average pond water depth less than 0.75m (2'6") Add 25% to actual pond volume
• Pond Location - positioning and degree of
shade dictates sunlight intensity and duration of exposure. If in full sun add 25% to actual pond volume
• Climate - affects water temperatures and fish activity